Back Office: Products/Items - Gift Cards

Back Office: Products/Items - Gift Cards


A Gift Card is a prepaid stored-value money card, usually issued to be used as an alternative to cash for purchases at a particular Store.

Navigation: Sign into the Back Office and select a Store. On the left-side, select Products/Items then Gift Cards.
          

The Gift Cards page appears, which includes the + New Gift Card button along with a table displaying all the Gift Cards issued from the Store that contains the following columns:
  1. Gift Card Number - The unique number of the issued Gift Card.
  2. Balance - The current balance of the issued Gift Card.
  3. Actions - Options to Edit, Recharge (add funds) or Delete the Gift Card.


Create or Update a Gift Card

  1. Click + New Gift Card at the upper-right to create a new Gift Card, or to update an existing Gift Card under Actions click the three dots button then select Edit. The New/Update Gift Card pane appears.


  2. Enter the Card Number. Only numbers are allowed, and has a maximum of 25 digits.
  3. Enter the Balance (numbers only, up to 2 decimal places). When the Balance is entered, the Payment Methods field appears.


  4. Select the Payment Method to purchase the card (this also applies when Recharging a Gift Card).

    1. Cash – No additional options to select.

    2. Card – Select the Card Type of the debit/credit card from the dropdown (Visa, Master, Amex, etc.) then the Last 4 Digits of the debit/credit card (both mandatory).

    3. Discount 100% – The gift card will be issued free of charge. No additional options to select.

  5. When ready, click Save or Update at the bottom-right. You are returned to the main Gift Cards page where the confirmation banner appears at the upper-right. If a new Gift Card was created, it will be added as a row in the table.


Recharge (Add Funds To) A Gift Card

  1. Identify the Gift Card to recharge. Under Actions click the three dots button then select Recharge.


  2. The Recharge Gift Card pane appears, with the Card Number field greyed out and the Recharge value able to be edited.
  3. Enter a new Recharge value then select a Payment Method (see the above Create or Update a Gift Card section).


  4. When you’ve entered the Recharge information to the Gift Card, click Save at the bottom-right.


  5. You're returned to the main Gift Cards page, where the confirmation banner appears at the upper-right and the gift card's Balance reflecting the added Recharge value.



Delete A Gift Card

  1. Identify the Gift Card to delete (deactivate). Under Actions click the three dots button then select Delete.


  2. On the Delete pop-up that appears, select Delete to confirm deleting (deactivating) the Gift Card.


  3. You're returned to the main Gift Cards page, where the confirmation banner appears at the upper-right and the Gift Card is removed as a row in the table.

    1. To keep the Gift Card as Active, select Cancel or X Close.