Back Office: Products/Items - Import/Export

Back Office: Products/Items - Import/Export


Navigation: Sign into the Back OfficeOn the left-side, select Products/Items then Import/Export.


The Import/Export page enables you to configure a Store’s Menu Items via File Upload, and contains the following options:

  1. Download Template – Select Minimal Sheet or Complete Sheet to download that version of the spreadsheet (MS Excel) template file.
  2. Download Data – Select Minimal Sheet or Complete Sheet to download that version of the spreadsheet (MS Excel) template file that includes data.


  3. Fill in the downloaded Template file as needed then save it. Make a note of where it’s saved.

  4. When the file is ready, click Import. The Import Menu pane appears.

    1. Select Sheet Type – Select Minimal or Complete.
    2. Preview Menu – Select Yes to show a preview, or No.
    3. Upload Menu Template – Click Upload Menu Template. On the file navigation window that appears: navigate to where your file was saved and double-click the file (or single click then click Open).


    4. You're returned to the Import Menu pane where the file name will appear in the Upload Menu Template section.


    5. When you’re ready to import the file, click Import at the bottom-right. The file with Menu Item specification will be uploaded into the system.
    • Related Articles

    • Retail Back Office: Products/Items - Import/Export

      Navigation: Log into the BO for your Store, then select Product/Items > Import/Export On the Import/Export page, you can Import or Export to handle data. Download Template When Complete Sheet is selected, it downloads the Import file (File Name: ...
    • Import / Export a Menu

      How to Export the Excel Template from the Back Office Navigate to Products and Items Select Import/Export Uncheck Download with Inventory (This must be checked if you are using Retail Click Download data Note: The exported file with show up at the ...
    • Retail Back Office: Products/Items - Products/Items

      Navigation: Log into the BO for your Store, then select Product/Items > Product/Items The Products/Items page appears, which displays a table for Retail Items. Create a New Retail Item (or Update an Existing Retail Item) Click + New Retail Item at ...
    • Back Office: Products/Items - Products/Items

      Navigation: Sign into the Back Office for your Store. On the left-side, select Products/Items then Products/Items. The Products/Items page displays all established Menu Items or Retail Items under the Store. Create or Update an Item To create a new ...
    • Products and Items - Menu Items

      How to Create a New Menu Item: ​ Select “Products/Items”, “Products/Items” and then select “+Menu Item” Note: Before creating an Item, you must have all the fields created before attaching The following information must be filled out: -       Name ...