Back Office: Products/Items - Item Service Charge

Back Office: Products/Items - Item Service Charge

  1. Sign into the Back Office and select a Store.

  2. On the left-side Navigation Panel, click Products/Items then Item Service Charge (the bottom dropdown option). The Item Service Charge page appears.
              


    1. Active  – (Default) All active service charges are displayed.
    2. Inactive  – All inactive service charges are displayed.
      1. For an Inactive service charge, click the circled check mark under Actions  to activate it. The Activate pop-up appears. Click Yes, Activate to confirm activating the service charge. The service charge is activated and is removed from the Inactive table. The confirmation banner ‘Service Charge Activated Successfully’ appears at the top-right. Click Cancel / X Close to cancel activating the service charge.


Create a New Service Charge
  1. To create a new service charge, click + New Item Service Charge, or to update an existing service charge click its corresponding pencil icon. The New / Update Item Service Charge pane appears.


  2. Name – (Mandatory) Enter the item service charge’s name. It can’t exceed 25 characters.
  3. Percentage – (Mandatory) Enter the percentage of the item service charge (numbers only, up to 3 decimal places and cannot exceed 100.000).


  4. Taxes – Select all Taxes (created in Back Office) that apply from the dropdown or click the Select All box for all of them.
    1. To de-select a Tax, click the corresponding checked box. To de-select all the currently selected Taxes, click the x at the dropdown header.


  5. When you’re ready to create the new service charge click Save (or update an existing service charge click Update). You are returned to the Item Service Charge screen with a confirmation message appearing at the upper-right. If it’s a newly created service charge, it will now appear as a row in the table.
    1. To cancel creating or updating a service, click X Close or Cancel.

    • Related Articles

    • Products and Items - Menu Items

      How to Create a New Menu Item: ​ Select “Products/Items”, “Products/Items” and then select “+Menu Item” Note: Before creating an Item, you must have all the fields created before attaching The following information must be filled out: -       Name ...

    • Retail Item Pricing

      Implementation in Back Office: Page Navigation; My Stores >> Products/Items >> Products/Items >> Retail Item.         As of now in the case of a zero-markup percentage, users can keep the cost and selling price the same.         They need to enter ...

    • Back Office: Products/Items - Products/Items

      Sign into the Back Office. On the left-side Navigation Panel, click Products/Items then Products/Items. On the Products/Items screen, click + New Menu Item or click the ••• under Actions to Edit, Copy or Delete a Menu Item. For a Menu Item: General – ...

    • Back Office: Products/Items - Modifiers

      Sign into the Back Office. On the left-side Navigation Panel, click Products/Items then Modifiers. On the Modifiers screen: create a New Modifier by clicking + NEW MODIFIER or update an existing Modifier by clicking the pencil icon. For a Modifier: ...

    • Back Office: Products/Items - Discounts (Open Item)

      Sign into the Back Office. On the left-side Navigation Panel, click Products/Items then click Discounts. Open Item Discount On the Discounts page, select the Open Item tab. On the Open Item page, click Edit. Tip: You can Activate or Deactivate the ...