Back Office: Void Report

Back Office: Void Report

Node
Employee
Node
Displays voided check activity based on Nodes.

  1. Select from the list of Nodes created under the Store.


  2. Select the Time Period.

  3. Click Apply. The below table with the following columns is populated:

    1. Node – The Node Number.
    2. Check # – This number of the voided check. Clicking it opens a Check Summary window.
    3. Date – The Date the check was voided (DD-MM-YYYY format).
    4. Item Name – The Name of the Menu Item voided on the Check.
    5. Quantity – The Quantity of the Menu Item voided on the Check.
    6. Amount – The total Amount of the Menu Item (with currency symbol).
    7. Tax – The amount of Tax voided for the Menu Item (with currency symbol).
    8. Discount – The amount of Discount voided for the Menu Item (with currency symbol).
    9. Void Reason – The Reason the user selected when voiding the check.
    10. Open By – The name of the Employee who opened the check.
    11. Void By – The name of the Employee who voided the check.
    12. Total – The Sum of values on the Quantity, Amount, Tax, and Discount columns.

Employee
Displays voided check activity based on Nodes.

  1. Select from the list of Employees created under the Store.


  2. Select the Time Period.

  3. Click Apply. The below table with the following columns is populated:

    1. Check # – This number of the voided check. Clicking it opens a Check Summary window.
    2. Date – The Date the check was voided (DD-MM-YYYY format).
    3. Item Name – The Name of the Menu Item voided on the Check.
    4. Quantity – The Quantity of the Menu Item voided on the Check.
    5. Amount – The total Amount of the Menu Item (with currency symbol).
    6. Tax – The amount of Tax voided for the Menu Item (with currency symbol).
    7. Discount – The amount of Discount voided for the Menu Item (with currency symbol).
    8. Void Reason – The Reason the user selected when voiding the check.
    9. Open By – The name of the Employee who opened the check.
    10. Void By – The name of the Employee who voided the check.
    11. Total – The Sum of values on the Quantity, Amount, Tax, and Discount columns.

    12. Check Summary - Clicking a Check # value displays a breakdown of the check, with the Check No at the top and the back button to return to the main Employee tab, along with an option to Send the Receipt to the customer's Email Address.
      1. Below the header, are sections for Check Summary, Order Summary, Tax Summary and Payment Summary.
         


 

    • Related Articles

    • Back Office: Comparison Report

      Sign into the Back Office and select a Store. On the left-side Navigation Panel, click Reports then Comparison Report. When a Dashboard tab has a Time Period dropdown: Today – The report will run based on Today’s store business date. Yesterday – The ...

    • Back Office: Discounts Report

      Sign into the Back Office and select a Store. On the left-side Navigation Panel, click Reports then Discount. Sales Created By Window – When a Sales Created By value is clicked, a new window opens: Upon clicking the Sale Created By employee, it ...

    • Back Office: Till Report

      Contains information about sales generated from both Tills. Tills are mechanical or electronic machines that allow businesses to take payments. It includes tabs for Till and Cash Transaction to display data in a table view. Till Cash Transactions ...

    • Back Office: Sales Recap Report Settings

      Sign into the Back Office. On the left-side Navigation Panel, click Settings. On the Settings page, under Reports click Sales Recap Report. The Sales Recap Report page contains the following sections: General Guest/Checks – If Enabled (YES) any ...

    • Back Office: Gift Card Report

      Displays high-level details about Gift Card transactions. Gift Card Give X Gift Card Displays information about transactions involving Gift Cards that occur at your store. Filter by the following fields and Time Period: Card Number – Enter a Card ...