Back Office: Service Charge Payment Settings

Back Office: Service Charge Payment Settings



Back Office Admin

Navigation: Accounts > Stores. Select the Store you want to update.

Under Settings, for Pricing Options ensure Service Charge is enabled. The Dual Price and Surcharge toggles will automatically be disabled and grayed out (cannot be enabled).


Back Office

Navigation: Select the Store for which Service Charge is enabled. Select Settings, then under Payments select Payment Settings.

When the Service Charge toggle is enabled, Enter the Service Charge Name, and the corresponding Service Charge %
(Percentage).

Create a New Service Charge

  1. Click + New Service Charge. On the New Service Charge pane that appears:

    1. Select the Card Type (from the options established in BO).
    2. Enter any additional Service Charge, Tip Charge, or Gratuity Charge whenever this payment is used.
    3. When ready, press Save & Add at the bottom-right.
      1. Note: there can only be one corresponding Service Charge per Card Type.

  2. The new Service Charge will be added as a row in the Service Charges table. You can search for a specific existing Service Charge by the Card Type name.

Edit an Existing Service Charge

You can edit an existing Service Charge by clicking the corresponding pencil icon under Actions.


Delete an Existing Service Charge

You can delete an existing Service Charge by clicking the corresponding trash can icon under Actions.