DNS Records for Domain Authentication (SendGrid)

DNS Records for Domain Authentication (SendGrid)

Introduction

This article explains how to locate, view, and extract the DNS Records generated by SendGrid for Domain Authentication.

Why Domain Authentication is Required

Domain Authentication helps:
  1. Verify ownership of the sending domain
  2. Improve email deliverability
  3. Reduce spoofing and phishing risks
  4. Authenticate messages using SPF and DKIM standards



Prerequisites

  1. Access to SendGrid with Admin permissions
  2. Target Domain
  3. DNS Provider access


Step-By-Step Process

  1. Log in to SendGrid.

  2. Select Settings > Sender Authentication.

  3. Click Authenticate Your Domain.


  4. Select a DNS Provider or Other Host.



  5. Enter domain details and continue.


  6. Review and copy the generated DNS records.


  7. Add them to your DNS provider.

  8. Return to SendGrid and click Verify.


Expected Outcome

The Domain's Status shows Verified and SPF/DKIM authentication is enabled.


Troubleshooting

Ensure the records are an exact match, then wait for DNS propagation and verify no conflicts exist.

Host Name
Type
Value
em123.example.com
CNAME
u123.wl.sendgrid.net
s1._domainkey
CNAME
s1.domainkey.u123.wl.sendgrid.net


 

Verification Failed

Verify the following:
  1. DNS records match the values provided by SendGrid.
  2. No typographical errors exist.
  3. DNS propagation has completed.
  4. Existing DNS records do not conflict with the new records.

Partial Verification Success

If only some records are verified:
  1. Wait for DNS propagation to complete.

  2. Retry the verification process.

  3. Check with your DNS provider for propagation status
 

Additional Information

Disclaimer

This document is intended for informational and guidance purposes only. The procedures described in this document are based on standard Twilio SendGrid Domain Authentication functionality available at the time of publication. User interfaces, menu options, DNS requirements, and platform features may change without prior notice.
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