How to Provide Basic Table Service
LingaPOS App>Login>Table Screen
o Key in your 4 digit PIN number configured in the Back Office.
o Press the Login button.
o At the Table Screen, Click on the table that you would like to seat guests at.
o Choose the number of seats for the table and press Continue.
o If the customers are not ready to order yet, press Finish and choose “Yes” to save the order. This will indicate the table as Seated on the Table Screen.
o Notice the table is now Green (aqua) on the Table Screen which indicates it is now in Seated status. The table will also show the name of the Server that seated it.
o When you are ready to take the order, touch on the table again to access the POS. Touch Seat 1 and choose the meal from the menu. Repeat for each seat and press Finish when done. Press the + symbol to the right of the seats if you need to add another seat. . All the newly ordered items will be sent to the Kitchen Printer.
o When the customer is ready to leave, touch on the table again to access the POS. Notice that if you press the Table Number, it will show a summary of all the items ordered at the table. Press the Print button on the bottom navigation bar to print the check and then press Finish.
o Notice the table is now Yellow on the Table Screen which indicates it is in Check Down status.
o When the customer has provided payment, touch on the table again to access the POS. Press the Payment button and then perform the following steps:
1. Key in an amount or choose a preset
2. Select a tender type.
3. Press Submit when finished
o At the Print or Send Receipt screen you have the following options:
1. Click on Print Receipt and press Send Receipt to print a copy
2. Click on the Email Receipt, fill in the email address, and press Send Receipt to Email a copy.
3. Press No Thanks to not print a copy
o The should not turn to black and is ready to be seated by another party
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