PayPal / Venmo User Guide

PayPal / Venmo User Guide

Configuration in Admin:

        Two toggles “PayPal” and “Venmo” should be included in the other details section of the store.

        Users can enable the respective toggle to include the payment method for the store.

Screen Layout:


PayPal Configuration:

Page Navigation: My Stores >> settings >> Store >> Integration >> PayPal

  The PayPal settings should only be available for the store only if the toggle option “PayPal” is enabled on the Linga Admin page.

  The settings screen includes the NLA merchant settings and Store and Creation settings.

  In the NLA merchant settings, the organization name is “US/Linga” by default.

 

  The address type and the other details regarding addresses should be accurate.

  In “store and Creation” settings, users should provide accurate details regarding the store location, latitude, longitude, phone number, city, state, postal code, availability, and gratuity type.

NLA merchant settings:

1)      Organization – Non-editable field showing “US/Linga” by default.

2)      Given Name – The merchant’s/Organization’s name should be provided.

3)      Address Line & Postal code – User should enter the organization’s address.

4)      Internationalized email address – The internationalized email address should be provided since PayPal send/receive the payments globally.

            5)      Merchant Category Code – MCC is to identify the type of business in which a merchant is engaged. PayPal uses industry-standard seller codes.

            6)      Business Entity Type – It refers to the structure of a business to determine how a business is taxed and its exposure to liability.

            7)      Identification Documents Type – It is the document type used as a special identity of the business.

     8)      Type of Business – It is the type that determines which form of business entity is established.

            9)      Identity Documents Name – It is any document that may use to prove the person’s or organization's identity.

            10)  The number of Identity Document- It is the unique Identity number provided in the chosen identity document.

            11)  Legal Agreement Type – A non-editable field indicates the seller’s mutual acceptance of the legal agreement.



Screen Layout:


Store & Location Settings:

1)      Location Name – It is a label to represent the respective store/location which can be seen publicly.

2)      Latitude/Longitude – It is the location specifications that can be entered manually or achieved automatically by click on the “Get my location” icon.

3)      Phone Number/City/State/Address/Postal Code – User should enter the corresponding details of the respective store/location.

4)      Availability – It is to configure whether the respective store/location is open for the business.

5)      Gratuity Type – It shows which benefit plan the store is based on.



Screen Layout:

 

 

 

Payment configuration in Back Office:

Page Navigation: My Stores >> Settings >> Store >> Payments

        To create a new payment method, the user should click on the “Add Payment Method Icon”

        The user can choose the PayPal option listed in the Payment Type drop-down field.

        Users can provide the name, priority, code for the payment chosen.

        User cannot edit the field “Payment Account ID”, which is auto-generated.

Screen Layout:


 

Payment Execution in POS:

        The configured payment option in the back office should be reflected in the payment screen of POS.

        Customers can place the order and able to pay for the check using PayPal.  


  Users can select the payment method “PayPal” to complete the transaction.

        On selecting the payment option “PayPal”, the application should generate the QR code.

        The generated QR Code should be shown to the customer.

        The QR code should pop-up showing the message “Scan. Pay. Go” with a close icon at the top.

        Users can click the “Close” icon to exit from the QR code pop-up.

        The customer can scan the QR code using the PayPal App.

        Once the scanning is complete, the application processes the transaction, and success messages should be shown.

        The user can click on the success payment and do a refund for the transaction made.

        For a successful refund, a success message should be shown.

        If the user selects the success payment and clicks delete, the refund process should be initiated instead of void.

        The void customer and merchant copy should be generated mentioning the description as “Sale Refund”.

        Users can do the refund from the refund screen by selecting the respective check. The refund with receipt type is applicable for the PayPal payment type.

        If customers terminate the payment at their end, the cancellation message should be shown, and the respective transaction should be canceled.

        On click into the “Cancel” button in the awaiting user input spinner, the respective transaction should be aborted and the problem in the payment message should be thrown at the customer end.

        Customers cannot provide a tip for the PayPal/Venmo payment.

        Users cannot do a batch settlement for the PayPal/Venmo payment.

Screen Layout:

Select Payment Method screen showing the configured payment method “PayPal”,

 

On click into the “PayPal”, the QR Code screen should pop-up,


At the customer end,

        The customer should open the “PayPal” app to scan the QR code.

        Once the scanning is complete, the processing of the payment begins in the POS.

        Users can click “Cancel’ to abort the transaction.

        On a successful transaction, a pop-up should be shown. Application takes 60 seconds to process the payment. If the time is exceeded, then the payment gets aborted.

Users can click on the succeeded payment so that a direct refund process begins.

On a successful refund, the following pop-up should be shown.

                                       


                                                                                     

 

 

Users can click on the succeeded payment so that a direct refund process begins.



On a successful refund, the following pop-up should be shown.




Impacts on Reports:

        The payments made using “PayPal” should be recorded in the back-office reports.

        The following report should record the payment information related to PayPal,

1)      Sale Summary

2)      Transaction Report

3)      Daily Tender Report

4)      Weekly Summary Report

5)      Sale Recap Report

6)      Cahier Out Report.

        In the sale recap report, the other payment section should show the PayPal payment values.

Screen Layout:



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