POS: Offline Mode - Allow Offline Payment

POS: Offline Mode - Allow Offline Payment


When the system goes offline, the Offline Mode toggle will be enabled but the Allow Offline Payment toggle will stay disabled.
  1. You must manually enable the Allow Offline Payment toggle to take the offline payment.
  2. When the system comes online, the Offline Mode toggle will be disabled and the Allow Offline Payment toggle will also automatically be disabled.

  1. When the Allow Offline Payment toggle is Enabled, then offline payments will be allowed and the Checks will be processed offline.
    1. When the toggle is disabled, offline payments will not be allowed the Checks will not be processed offline.

  2. During a transaction, when the server is down and POS in online, a pop-up with the message 'Seems like device is offline. Do you want to do offline transaction' appears - with Yes and No options.


  3. If Yes is selected, the payments can be taken offline and the notification 'Payments will be taken in offline mode. Make sure to authorize your offline payments' will appear on all screens.

    1. If No is selected, then offline payments will not be allowed.

  4. This notification will only be displayed on the initial occurrence and when the system is back to online this notification should be removed.
  1. Note: The Allow Offline Payment toggle is enabled by default.
    • Related Articles

    • POS: Payments - Offline Mode

      POS Navigation: Log into POS, then select POS Operations > POS Settings On the POS Settings page: the Offline Mode toggle appears and will be disabled by default. It is for switching the device from Online to Offline. If enabled, then the system ...
    • POS: Offline Mode

      POS Settings Navigation: Log into POS, then select POS Operations > POS Settings Offline Mode Toggle On the POS Settings page: the Offline Mode toggle appears and will be disabled by default. It is for switching the device from Online to Offline. If ...
    • Retail POS: Operation - POS Settings

      Navigation: Log into POS, then select Operation > POS Settings Note: Only Employees with the proper Role and Permission settings have access to POS Settings. Till Settings This section is used to define the behavior of Till Management. Back Office ...
    • POS: Operation - POS Settings

      POS Settings Navigation: Log into POS, then select Operation > POS Settings Note: Only Employees with the proper Role and Permission settings have access to POS Settings. Till Settings This section is used to define the behavior of Till Management. ...
    • POS: Offline Mode - Restrict Offline Payment

      Batch Device When the network is restored after making Offline transactions (with Offline Mode enabled) from the Batch device, the pop-up ‘Offline payments are available. Do you want to process it?’ appears, with Yes and No options. If Yes is ...