Retail Back Office: Admin - User Feedback

Retail Back Office: Admin - User Feedback

Navigation: Log in BO Admin then select User Feedback

The User Feedback page displays a list of customer feedback. Select the Time Period then click Apply. The below table which contains the following columns is populated:

1. Date Created: The date of the feedback in DD-MMM-YYYY format.
2. Name: The name of the customer who provided the feedback.
3. Email ID: The email address of the customer who provided the feedback.
4. Account Name: The account name of the customer who provided the feedback.
5. Store Name: The name of the store on which the customer provided feedback.
6. Product Rating: The customer's score rating of the product they received.
7. Support Rating: The customer's score rating of the support they received.
8. Comment: Any additional comments the customer provided as part of their feedback.