Retail Back Office: Products/Items - Reasons
Navigation: Sign into the Back Office for your Retail Store, then select Products/Items > Reasons

The Reasons page is for defining the Reasons an Employee/Manager can select when processing Tax Exempt, Void, Paid In/Out, Over/Shortage, etc. in POS. It displays a table of existing Reasons created under this Retail Store, with columns for the name of the Reason, the selected Type, and Actions (Edit or Delete).
On the Reasons screen: create a new Reason by clicking + NEW REASON or update an existing Reason
by clicking the corresponding pencil icon.

New Reason
On the New Reason pane:
Select
the Reason Type.
Enter
the Reason.
When finished, click Save at the
bottom-right.


Update Reason
On
the Update Reason pane:
Update the existing Reason Type
and / or
Update the existing Reason.
When finished, click Update at the
bottom-right.


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