Retail Back Office: User Management - Enabling a User to Sign In
Navigation: Sign into the Back Office for your Retail Store, then select User Management > Users
On
the Users screen: identify the User to have Sign-In enabled, then under the Actions column click the corresponding three dots ••• and click Enable Sign In.

On
the Set Password pop-up, enter the New Password then re-enter the
same Password to Confirm. A green circled checkmark means a
password requirement is met. When both Passwords match and all requirements have been met, click Authenticate.

You
are returned to the main Users screen and the banner Sign In Enabled
Successfully appears at the upper-right of the page.
