Waitlist and Reservation

Waitlist and Reservation

Note:  This information is available in a Word document and PDF file at the bottom of the page.


Log in to your back of house (My Store) and go to “Settings”:

 

Click “Store”:

 

 Navigate to “Waitlist”:



The first step is adding a wait list by clicking “+Wait List”:

 


Define the waitlist by the range of seats and the expected amount of time they will occupy a table, and save:

 

 

Next, give a reason for the waitlist by clicking “+Wait List Reason”:

Enter Waitlist Reason and Save:

 

 

 

How to use Waitlist in Front of House

 

First, make sure Waitlist is enabled in your POS Operations page:


 

Select the Waitlist tab on your POS Dine-in Screen:



 

Fill out information manually or search for customer. Then input remainder of information:


 

Your customer will now be put on a waitlist with an expected time frame. You also have the option to notify the customer when their table is ready and the option to assign them to a table:



 



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