Back Office: User Management - Resetting a User's Password

Back Office: User Management - Resetting a User's Password

  1. Sign into the Back Office.

  2. On the left-side Navigation Panel, click User Management then Users.


  3. On the Users screen, under the Actions column click the corresponding three dots (•••) for a User then click Reset Password. The Reset Password pop-up appears.


  4. On the Reset Password pop-up, enter the New Password then re-enter the same Password to Confirm. Green circled checkmark means a password requirement is met. When the new Password is confirmed, click Authenticate.


  5. You are returned to the main Users screen and the Your Password… Reset Successfully banner appears at the top-right of the page.

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