Retail Back Office: Void Report

Retail Back Office: Void Report

Node
Employee
Node
Displays voided receipt activity based on Nodes.
  1. Select from the list of Nodes created under the Store (or All).


  2. Select the Time Period.

  3. Click Apply. The below table with the following columns is populated:

    1. Node – The Node Number.
    2. Receipt Number – This number of the voided receipt. Clicking it opens a Receipt Summary window.
    3. Date – The Date the receipt was voided (DD-MM-YYYY format).
    4. Item Name – The Name of the Retail Item voided on the receipt.
    5. Quantity – The Quantity of the Retail Item voided on the receipt.
    6. Amount – The total Amount of the Retail Item (with currency symbol).
    7. Tax – The amount of Tax voided for the Retail Item (with currency symbol).
    8. Discount – The amount of Discount voided for the Retail Item (with currency symbol).
    9. Void Reason – The Reason the user selected when voiding the receipt.
    10. Open By – The name of the Employee who opened the receipt.
    11. Void By – The name of the Employee who voided the receipt.
    12. Total – The sum of values on the Quantity, Amount, Tax, and Discount columns.

    13. Receipt Number Page - Clicking a Receipt Number value displays a breakdown of the Receipt, with the Receipt No at the top and the < Back button to return to the main Node tab, along with an option to Send the Receipt to the customer's Email Address.


      The following sections appear:

      1. Receipt Summary

        1. Receipt Number: The Receipt number of the selected receipt
        2. Customer: The Name of the customer of the selected receipt
        3. Date: The Date and time of the selected receipt in DD-MM-YYYY 00:00 AM/PM format
        4. Employee Name: The name of the Employee who oversaw the selected receipt's transaction
        5. Discount: Any Discount amount on the selected receipt along with a currency symbol
        6. CC Service Charge: Any Service Charge for Credit Card on the selected receipt along with currency symbol
        7. Total: The Total amount collected for the receipt along with the currency symbol
        8. Cash Discount: Any discount amount for Cash payment along with the currency symbol
        9. Item Service Charge: Any Item service charge amount along with currency symbol

      2. Order Summary

        1. Item: A Retail item ordered in the receipt
        2. Price: The Price of the Retail item along with currency symbol
        3. Qty: The Quantity of the Retail item on the receipt
        4. Amount: The value from the formula = Retail item Price * Retail item Quantity, along with currency symbol
        5. Subtotal: The Total of the amount column values

      3. Tax Summary
        1. Type: The Type of the Tax added to the receipt
        2. Rate %: The Percentage Rate of the Tax added to the receipt
        3. Amount: The value from the formula = Retail item Price * Tax Percentage, along with currency symbol
        4. Sub Total: The sum of all Amount column values

      4. Payment Summary

        1. Note - If there are multiple payment then they all will appear as their own line item
        2. Payment No: The Payment number of the receipt
        3. Type: The type of payment such as Cash, CC, etc.
        4. CC Service Charge: Any Service Charge for Credit Card on the selected receipt along with currency symbol
        5. Amount: The Amount paid on the receipt 
        6. Status: The Status of the receipt success or failed
        7. Auth Code: The Auth Code of the receipt should appear
        8. Transaction No: The Transaction of the number of the receipt should appear
        9. Payment Ticket: The Payment Ticket in PDF format which if clicked will be downloaded
Employee
Displays voided Receipt activity based on Nodes.

  1. Select from the list of Employees created under the Retail Store.


  2. Select the Time Period.

  3. Click Apply. The below table with the following columns is populated:

    1. Receipt Number – This number of the voided Receipt. Clicking it opens a Receipt Summary window.
    2. Date – The Date the Receipt was voided (DD-MM-YYYY format).
    3. Item Name – The Name of the Menu Item voided on the Receipt.
    4. Quantity – The Quantity of the Menu Item voided on the Receipt.
    5. Amount – The total Amount of the Menu Item (with currency symbol).
    6. Tax – The amount of Tax voided for the Menu Item (with currency symbol).
    7. Discount – The amount of Discount voided for the Menu Item (with currency symbol).
    8. Void Reason – The Reason the user selected when voiding the Receipt.
    9. Open By – The name of the Employee who opened the Receipt.
    10. Void By – The name of the Employee who voided the Receipt.
    11. Total – The Sum of values on the Quantity, Amount, Tax, and Discount columns.


    12. Receipt Number Page - Clicking a Receipt Number value displays a breakdown of the Receipt, with the Receipt No at the top and the back button to return to the main Employee tab, along with an option to Send the Receipt to the customer's Email Address.


      The following sections appear:

      1. Receipt Summary

        1. Receipt Number: The Receipt number of the selected receipt
        2. Customer: The Name of the customer of the selected receipt
        3. Date: The Date and time of the selected receipt in DD-MM-YYYY 00:00 AM/PM format
        4. Employee Name: The name of the Employee who oversaw the selected receipt's transaction
        5. Discount: Any Discount amount on the selected receipt along with a currency symbol
        6. CC Service Charge: Any Service Charge for Credit Card on the selected receipt along with currency symbol
        7. Total: The Total amount collected for the receipt along with the currency symbol
        8. Cash Discount: Any discount amount for Cash payment along with the currency symbol
        9. Item Service Charge: Any Item service charge amount along with currency symbol

      2. Order Summary

        1. Item: A Retail item ordered in the receipt
        2. Price: The Price of the Retail item along with currency symbol
        3. Qty: The Quantity of the Retail item on the receipt
        4. Amount: The value from the formula = Retail item Price * Retail item Quantity, along with currency symbol
        5. Subtotal: The Total of the amount column values

      3. Tax Summary

        1. Type: The Type of the Tax added to the receipt
        2. Rate %: The Percentage Rate of the Tax added to the receipt
        3. Amount: The value from the formula = Retail item Price * Tax Percentage, along with currency symbol
        4. Sub Total: The sum of all Amount column values

      4. Payment Summary

        1. Note - If there are multiple payment then they all will appear as their own line item
        2. Payment No: The Payment number of the receipt
        3. Type: The type of payment such as Cash, CC, etc.
        4. CC Service Charge: Any Service Charge for Credit Card on the selected receipt along with currency symbol
        5. Amount: The Amount paid on the receipt 
        6. Status: The Status of the receipt success or failed
        7. Auth Code: The Auth Code of the receipt should appear
        8. Transaction No: The Transaction of the number of the receipt should appear
        9. Payment Ticket: The Payment Ticket in PDF format which if clicked will be downloaded
 

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