How to Export the Excel Template from the Back Office
Navigate to Products and Items
Select Import/Export

Uncheck Download with Inventory (This must be checked if you are
using Retail
Click Download data
Note:
The exported file with show up at the bottom left corner of the screen
Select this file, and it will open in Excel
NOTE: To
be able to make any changes to the spreadsheet you must first Enable Editing
NOTE: Any of the top rows and columns
in Pink should not be deleted or changed
Note: To
see more of the Spreadsheet Tabs at the bottom of the page click on the 3 dots
to the right of the + sign and drag it to the right 
How to Import a Menu into the Back Office
Navigate to Products and Items
Select Import/Export

Choose Browse
Then choose the file that you would like to upload
Then: click open
Next: Click upload
This file will now download into the Back Office
Screenshot of Successful Upload Message
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