POS: Check Status Screen - Active Tab

POS: Check Status Screen - Active Tab



The Checks that were not submitted while creating a Sale will be displayed in the Active tab. The screen displays all the Active Checks available in the current date of all the connected devices in the Store by default.

Finding an Active Check

  1. You can find a Check by entering the Check Number in the Check No box.


    1. When you select an active Check then select the Pay Check option, you are taken to the Payment screen where you can complete the Payment process.

    2. When you select an active Check then select the Open Check option, you are taken to the Order Summary screen where you can
      1. View the detail of the respective Check.
      2. Add new Menu Items to the respective Check.

    3. When you select an active Check then select the Reprint Check option, the respective Check will get printed (if the printer is connected).

  2. Note: Only Employees with the proper Role and Permission settings have access to reprint the Check. When you select the Operation button, you will be taken to the Operation screen.


Check Not Printed

  1. Log in to POS, put the Sale then select All Orders.

  2. Under the Check Status section then the Active sub-tab, displays all items sent to the Kitchen.

    1. If the order did not print in the Kitchen, the icon will appear next to the check number in the Check No column with the message ‘Check Not Printed’.


    2. If the order did print in the Kitchen, the icon won’t appear.

  3. This applies to Android and iPad.



Check Not Synced

  1. Log into POS, put the Sale then click on All Orders.

  2. Under the Active section: if the Check did not sync with other POS, the icon will be added next to the Check No value with the message 'Check Not Synced'.

    1. If the Check synced with other POS, then the icon won't appear.

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