Pay Out is used when money is taken out of the Cash Drawer to pay a Vendor or Customer.
Back Office
Navigation: Login to BO for your Store, then select Settings > Reports > Additional Settings
On the Additional Settings screen: The Employee Tip Out Deducted from Cash Expected on Reports toggle is to deduct the employee’s Tip Amount from the Sales Recap and Cashier Out reports.
If the toggle is enabled (set as YES), the Tip Paid Out toggle will appear in Till Management in POS.
- If the toggle is disabled (set as NO), the Tip Paid Out toggle will not appear in Till Management in POS.
POS
Navigation: Log in to POS, then select Operation > Till Management > Pay Out
Note: Only employees with the proper role and permission settings have access to Pay Out.
Only when the Employee Tip Out Deducted from Cash Expected on Reports toggle is enabled in BO, the Tip Paid Out toggle will appear in Till Management. You can enable the Tip Paid Out toggle, only when there is an Active Till available.
When there is no Active Till in POS, and then you attempt to enable the Tip Paid Out toggle, the message 'Unable to perform tip paid out' appears.

- If the Tip Paid Out toggle is disabled, you can add an Employee Name in the Paid To text box and enter the Amount details to perform pay out.
- If the Tip Paid Out toggle is enabled:
- Then the available Employee list will appear in the Paid To drop down.
- Only Employees from the drop-down list can be select for the Tip Paid Out.
- Enter the Paid To value then tap on Continue.

- After selecting the Employee, user can enter the Amount and click on continue. The message 'Tip Paid out successfully' appears.

- The entered Amount will be deducted from the Till Balance.
- If the entered Amount is greater than Till Balance, then the message 'Insufficient amount entered' appears.

- If a Paid To is not selected before clicking Continue, the pop-up message 'Enter the Paid To' with the Done button appears.

- On tapping the Continue option, the Reasons screen appears which displays the pre-defined Pay Out Reasons which are configured in the BO. Select any one of the pre-defined Reasons or type in new Reasons then press OK.

- Upon successful payout: the 'Paid Out Performed Successfully' pop-up message appears, and the Amount will be reduced from the Till Balance.