POS: Renaming Tip Amount as Additional Tip

POS: Renaming Tip Amount as Additional Tip



When Gratuity is applied to a Check, then the Tip (only name) will be changed to Additional Tip on Front-End and Email receipts.

This change applies only when Gratuity is applied to the Check. If Gratuity is not applied, then regardless of whether the toggle is enabled/disabled the Tip Amount will appear as the same name.

Back Office

Navigation: Log into Back Office and for your Store select Settings > Printer Templates > Front End Receipt 

  1. On the Front End Receipt page: select the Additional Settings section for the dropdown menu to appear.
  2. Under the Additional Settings section: there will be a toggle called Rename Tip amount as Additional Tip. The info icon which will display the following text 'Rename will happen only when gratuity is applied to check'.


  3. If this toggle is enabled then the renaming will appear on the Front-End Receipt, Email Print Receipt, and on Customer and Merchant copies.
    1. If disabled the Tip Amount will appear as the same name.

  4. When Gratuity is applied to a Check: the Tip Amount field name will be changed to Additional Tip on the Front-End Receipt, Email Print Receipt, and the Merchant and Customer copies.


POS 

Sample - Front End Receipts

Scenario 1

  1. The Rename Tip amount toggle is disabled in BO. The Check is closed with Gratuity and Tip applied.

  2. The Tip line is named as Tip X.
  3. The Tip applied to check will be named as Tip.

Scenario 2

  1. The Rename Tip amount toggle is enabled. Gratuity and Tip are both applied to the Check.


  2. The Tip Applied and Tip lines are both renamed to Additional Tip.
  3. Gratuity will appear as a separate line item - as per usual.

Scenario 3

  1. The Rename Tip Amount toggle is enabled. Gratuity is not applied to the Check but Tip is applied.  

  2. The Tip field will not be renamed and will remain named as Tip.
  3. The Tip line also will be titled as Tip X. 

Scenario 4

  1. The Rename Tip Amount toggle is enabled. Gratuity is applied to the Check but Tip is not applied to Check.

  2. The Tip line item will be renamed as Additional Tip on the Front End Receipt.

Impacts on Merchant and Customer Copies

Tip Applied will be renamed to Additional Tip for Merchant and Customer copies.

          

Notes

  1. The Additional Tip will also appear on the Email Receipt (previously implemented).
  2. The above scenarios will work for Merchant and Customer copies - for both Regular and Itemized receipts.

    • Related Articles

    • POS: Include Additional Modifiers

      Include Additional Modifier for Combo Discounts Back Office Navigation: After selecting your store, select Products/Items > Discounts > Mix and Match The Combo Discounts toggle must be Enabled (YES) for a new or existing Mix and Match discount. With ...

    • POS: Tip Threshold

      Thresholds for Tip amount, Tip percentage, Tip validation and Tip validation alert message will appear in BO. When a Tip has crossed the Tip Threshold settings, a Tip Approval pop-up appears in POS for the Manager to validate. Back Office General ...

    • POS: Cash Tip Declare Screen

      Back Office RequirementNavigation: Login to BO and select a Store, then select User Management > Users On a New / Update User pane: Under the Other Settings section, Enable the Cash Tip toggle by setting it to YES. When the Cash Tip toggle is ...

    • POS: Tip Suggestion Values Based on Subtotal

      Introduction This document explains the new flow of Tip Suggestion values, calculated based on Subtotal and Total. Implementation in Back Office Navigation: Log into BO for your Store, then select Settings > Application > General Settings The Tip ...

    • POS: Payment Surcharge - Tip Charge for all Payment Surcharges

      Introduction For all payment surcharges like Surcharge and Dual Price, a Tip Charge will be available. Currently, the Tip Charge is only calculated for Service Charge (here the Tip Charge is calculated based on the Card Type selection). Back Office ...