Retail Back Office: User Management - Disabling a User from Sign In

Navigation: Sign into the Back Office. for your Retail Store, then select User Management > Users.

1. On the Users screen: identify the User to be disabled from signing in, then under the Actions column click the corresponding three dots ••• and select Disable Sign In.
   
   
   
2. On the User Disabling pop-up that appears: click Disable Sign-In to confirm disabling. If you wish to close the pop-up without disabling, click X Close / Cancel.
   
   
   
3. If confirmed, you’re returned to the main Users screen and the banner Sign In Disabled Successfully appears at the upper-right.
   
   

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