Batch and Tip Adjustment

Batch and Tip Adjustment


To Check your “Batch Submit Device” and Check the “Default Batch Payment”:

Select “Settings”, “Store”, “Settings”


Scroll down and you will be able to customize the batch options


How to View Stuck Offline Transactions on the Back of House:

Under “Settings” select “Batch” Here you will be see the Offline Transactions that are stuck



Selecting “Auto Batch” you will be able to set a time for the system to auto batch for you instead of going in manually and batching


How to make Tip Adjustments:

Select “Operation”


Select “Batch/Tip Adjustment"


Select on the “Tip” that needs to be adjusted


Change the Tip amount and press “Continue”


Tip has been adjusted successfully


How to Batch on the Front of the House:

Select “Operation”


Select “Batch / Tip Management”


You will be able to “Submit Batch

NOTE: You must finalize all tips BEFORE you submit the batch


How to “Process Offline” Batch:

Select the transaction that needs to be processed offline (Transactions in Red), then select “Process Offline”




    • Related Articles

    • Tip Out / Tip Sharing Enhancement

      Implementation in Back Office: Page Navigation: My Stores >> Settings >> Store >> Report Settings >> Tip out/Tip sharing.               In the current system, users are only allowed to access either the tip out based on percentage of sales or the ...
    • Tip Adjustment After Making Payment

      For Cash payment After taking the cash payment, if we need to apply a tip amount, please select the payment and hit on to Adjust at the bottom and enter the tip amount. Please find the screenshot below. Credit Card Payment: After making the payment ...
    • Tip Out Sharing Between Employees

      Changes in Back Office: Page Navigation: Settings >> Tip Out/Tip Sharing            1.    A new option “Tip Share per hour” should be shown in the Tip Out/ Tip Sharing.            2.    By default, the option should be in disable mode. Introduction: ...
    • Back Office: User Management - Tip Adjustment

      Sign into the Back Office. On the left–side Navigation Panel, click User Management then Tip Adjustment. The Tip Adjustment page appears. Select the Billing Date and Employee Type, then click Apply. Billing Date Filter – Select the Billing Date ...
    • Employee at Account Level

      Requirement: An option to create centralized user to login and access different stores with the unique pin. Implementation in Back Office:       1)      PIN Setup: Page Navigation: My Enterprise >> Account Users         “Enable POS Login” option ...