POS: Order Screen
If the POS Initial screen in the Back Office is configured as POS Screen, then after logging into the application you will be taken to the Order screen.
If
the Order Type is enabled on
the POS Settings screen, then the Order Type pop-up appears with the
options configured in the POS Settings screen. Each Order Type option can be added or removed, as needed.
- Select any one of the Order Types, then select the Order Time as Now or Later.
- If Now is selected, it denotes a current Order (i.e. the Order to be fulfilled immediately).
- If Later is selected, it denotes a future Order.
- Once the Order Type and the Order Time is chosen, press Done. The Order screen appears.
- Denotes the Service Type
- Will display Walk-In, or you can press the button to enter the Customer’s Name
- To attach a Customer to the Check
- Takes you to the Check Stats screen
- Will display the Seat Number to which the Check is created
- On tapping this plus sign (+) option, a new Seat will be added
- Multiple seats can be added to the check (up to the Seat Limit)
- The added seats can be deleted by clicking the pink downward arrow next to the plus (+) button -
- Once the above icon is selected: the added Seats will appear in the dropdown, which can be deleted by clicking the cross icon at the top of the Seat
- Will display the Check Number
- Will display the Order Type. Tap the button to change the Order Type. Select an option, and the Order Type will be changed accordingly
- Displays whether the device is Online or Offline
- Green color denotes the device is Online
- Red color denotes the device is Offline
- Displays the Username of the logged in Employee
- Allows you to Sync with Back Office
- Takes you to the Till Management screen
- Takes you to the Operations screen
Related Articles
Retail POS: Order Screen
Removing Items In the main Orders screen, each selected item will be accompanied by a red x which if clicked will remove the item from the Order screen before payment. If the red x is selected after submitting payment, the message 'Cannot delete ...POS: Initial Screen
Back Office Settings When creating a new User, for the Initial Screen dropdown select POS Screen. For more information: see the Initial Screen field in the User Settings Knowledge Article. Impact in POS When attempting to log into the POS: the system ...POS: Default Screen
When an Employee logs in, the initial screen appears. This is configured in Back Office [User Management > Users] On the Users screen: Create a new User by clicking + NEW USER at the upper-right, or click the corresponding three dots ( ) under the ...POS: Login Screen
Once signed in, the Login screen appears: The Login screen displays the following buttons: - Select Back Office to navigate the Back Office (for more info, please refer to the Back Office section of the Knowledge Base) - Select Operation to navigate ...POS: Customer Profile Screen
Adding a Customer to an Order To add a Customer to the Order: Tap on the icon of a person's profile with a plus (+) sign at the top of the Order section. The Add Customer screen appears. To add an existing Customer to the Check: type their name in ...