If
the POS Initial screen in the Back
Office is configured as POS Screen,
then after logging into the application you will be taken to the Order
screen.
If
the Order Type is enabled on
the POS Settings screen, then the Order Type pop-up appears with the
options configured in the POS Settings screen. Each Order Type option can be added or removed, as needed.
Select any one of the Order Types, then select the Order Time as Now or Later.
If Now is selected,
it denotes a current Order (i.e. the Order to be fulfilled immediately).
If Later is selected,
it denotes a future Order.
Once
the Order Type and the Order Time is chosen, press Done. The Order screen appears.
- Denotes the Service Type
- Will display Walk-In, or you can press the button to enter the Customer’s Name
- To attach a Customer to the Check
- Takes you to the Check Stats screen
- Will display the Seat Number to which the Check is created

- On tapping this plus sign (+) option, a new Seat will be
added
Multiple
seats can be added to the check (up to the Seat Limit)
The
added seats can be deleted by clicking the pink downward arrow next to the plus (+) button - 
Once
the above icon is selected: the added Seats will appear in the dropdown, which
can be deleted by clicking the cross icon at the top of the Seat
- Will display the Check Number
- Will display the Order Type. Tap the button to change the Order Type. Select an option, and the Order Type will be changed accordingly

- Displays whether the device is Online or Offline
Green
color denotes the device is Online
Red color denotes the device is Offline
- Displays the Username of the logged in Employee
- Allows you to Sync
with Back Office

-
Takes you to the Till Management screen
- Takes you to the Operations screen
Related Articles
POS: Initial Screen
Back Office Settings When creating a new User, for the Initial Screen dropdown select POS Screen. For more information: see the Initial Screen field in the User Settings Knowledge Article. Impact in POS When attempting to log into the POS: the system ...
POS: Default Screen
When an Employee logs in, the initial screen appears. This is configured in Back Office [User Management > Users] On the Users screen: Create a new User by clicking + NEW USER at the upper-right, or click the corresponding three dots ( ) under the ...
POS: Customer Profile Screen
Adding a Customer to an Order To add a Customer to the Order: Tap on the icon of a person's profile with a plus (+) sign at the top of the Order section. The Add Customer screen appears. To add an existing Customer to the Check: type their name in ...
POS: Payment Screen Options
Log in to POS, add Menu Items then click on the Payment option. On the Payments page: the options Tax Exempt, Add Gratuity, Discount and Print options will appear. Tax Exempt When Tax Exempt is selected: the Tax Exempt pop-up appears, and displays ...
POS: Check Status Screen - Void Tab
The Checks that were voided in the POS Order screen will be displayed here: Finding a Voided Check You can search for a Check by entering its Number in the Check No box. When you select an Active Check then select the Reprint Check option: the ...