POS: Table Layout - Merge Checks

POS: Table Layout - Merge Checks



The Merge feature allows you to merge multiple Checks into one Check.

Merging Checks in POS

After clicking the Merge option:
  1. The Merge Checks popup will appear on the right-hand side of the screen.
    1. In case the pop-up is covering a Table you need to select: use the arrow on the left side of the pop-up to hide the pop-up. Tap the arrow again to reveal the pop-up again. You can swipe/select different Floors while the pop-up is active in order to merge checks from Tables on a different Floor.

  2. Select the Table that has the Order that will be paying for the Item(s).
    1. If the Table has more than one Check on it, the Multiple Checks pop will open so you can select the correct Order.

  3. Select the Table that has the Order that will be merged into the first Order that was selected, then select Done.

  4. If there is a Discount on the selected Check to be merged, a pop-up with the message 'On merging the particular checks discount will be removed. Do you want to continue?'  The Discount will be removed when the Check is merged.


  5. A follow up Merge Checks Confirmation pop-up will appear again in the POS screen, with a Disclaimer text. Only after confirming, the Checks will be merged.


  6. Similarly, when attempting to merge Checks where one of the Checks are tax exempted, the 'On merging the particular checks... Do you want to continue?'  pop-up appears. Select Yes, the Tax Exempt will be removed and merged into a single Check.


  7. Once merged, the 'Checks [CheckNumber, CheckNumber] are merged to [CheckNumber] for [Name]'. The combined Checks will be merged to the initial Check.


  8. Finally, tap on the Done button. The Checks in the Merge Checks pop-up will be merged.


Notes

  1. More than 2 orders can be merged at a time.

  2. Only Employees with the proper Role and Permission settings have access to merge the Checks. Otherwise, a prompt will be displayed where a Manager's PIN must be provided.
    • Related Articles

    • POS: Table Layout - Split Checks

      This option is used to split the Check for different Seats. Note: If there is a full or partial payment on the Order, the error message 'Split is not allowed, payment(s) has been made in this check' appears. Select the Split option and then the Table ...
    • POS: Table Layout - Overview

      Back Office Adjusting a Role's Permissions Navigation: Log into BO, and for your Store select User Management > Roles On the Roles page: When creating a new Role (or updating an existing Role), select the POS dropdown section. Note the two toggles ...
    • Merge a Tab or Table

      -          Merge a Tab o   From the Tab screen tap the merge button o   Select the tabs you would like to merge o   Tap Done o   The tabs will merge and assume the name of the first tab selected -          Merge a Table o   From the table layout tap ...
    • Hide Other Checks in POS

      Implementation in Back Office: Page Navigation: My Stores >> User Management >> Roles   An option “View Others Check” should be included in the POS permissions.   The option should be in enable mode by default.   Users can disable the toggle later. ...
    • Restriction to Open the checks Simultaneously

      Implementation in Back Office: Page Navigation: My Stores >> User Management >> POS         An option “ALLOW OPEN CHECKS IN ANOTHER POS AT THE SAME TIME” should be included.         The option should be in disable mode by default.         Users can ...