When the network is restored after making Offline transactions (with Offline Modeenabled) from the Batch device, the pop-up ‘Offline payments are available. Do you want to process it?’ appears, with Yes and No options.
If Yes is selected, Offline checks will be processed offline.
If No is selected, the pop up will be triggered in POS after 30 mins.
Note: The Batch device selected from Application Settings will have the provision to perform the above functionality.
When the internet connection is restored with Offline transactions having been made while the system was in Offline mode: pop-up with the following message will appear on the Batch device: 'You have [count of] offline transactions in Batch. Make sure to authorize offline transactions in the Batch screen’.
The above message will also appear on all POS screens. If there are no offline transactions, the pop-up will not appear.
The number count of Offline transactions will be updated every 15 minutes in POS.
Once the checks have been processed, the alert message will be removed from POS.
Any error/invalid offlinechecks will also be added along with the valid offline transactions in the alert messages.
Batch Screen
When a sale is completed while the Offline Mode toggle is enabled, the offline Check will appear on the Batch screen highlighted in dark grey.
When a failed check is selected the Declined Reason will appear in the column (not the actual reason on the App Code column).
The error checks will be highlighted in dark red.
Offline Limit Validation
The offline limit value will be settled only for Card payments made in MPPG offline payments only.
When process offline is clicked, the Offline Limit value will be reset.
Similarly: each offline payment amount limit validation will apply only to MPPG payments.
Navigation: Sign into the Back Office for your Retail Store. On the left-side Navigation Panel, click Settings. On the Settings page, under Payments click Payment Settings. On the Payments Settings page: Tokenize the Credit Card – If Enabled (set to ...
When the Allow Offline Payment toggle is Enabled, offline payments will be allowed and the Checks will be processed offline. When the toggle is disabled, offline payments will not be allowed the Checks will not be processed offline. During a ...
POS Settings Navigation: Log into POS, then select POS Operations > POS Settings On the POS Settings page: the Offline Mode toggle appears and will be disabled by default. It is for switching the device from Online to Offline. If enabled, this toggle ...
POS Navigation: Log into POS, then select POS Operations > POS Settings On the POS Settings page: the Offline Mode toggle appears and will be disabled by default. It is for switching the device from Online to Offline. If enabled, then the system ...
Offline Mode in POS Navigation: Log into POS then select POS Operations > POS Settings The toggle Offline Mode under POS settings enables you to switch the device between Offline and Online and will be Disabled by Default. Offline Mode Toggle When ...