Phone / Web Orders
POS: Phone / Web Orders - Driver Reporting
If the Cashier Report for Driver toggle is enabled in the Back Office (Settings > Delivery, then the Settings tab), then users that are assigned a Driver role or have the Is Driver setting enabled for their Role (under the POS section when ...
POS: Phone / Web Orders - Third Party Integration Differences
Uber Eats, Deliverect, or Chowly Accounts with 3rd party ordering that has been integrated with the POS will see an additional Ready button in the bottom navigation. This button is to notify the 3rd party drivers that the order is ready for pick up ...
POS: DoorDash Delivery for OLO Custom App
Back Office Settings Navigation: Log into BO, then select Integration Hub > Configure and Manage > DoorDash Drive Under the Settings: set the Enable DoorDash Drive toggle to YES. If set to NO, the system will work as-usual. Implementation in POS The ...
POS: Phone / Web Orders - Reassign Driver
In the current POS system, users can already reassign Drivers for Orders in the New tab. Similarly, the same functionality is extended to the Out tab, allowing users to reassign a Driver for an ongoing Check that has already been dispatched or out ...
POS: Phone / Web Orders - Cashier Report for Driver
Back Office Navigation: Log into BO, select a Store, then navigate to Settings > Application > Delivery If the toggle is enabled (set as YES), the Sale will be assigned to the Driver and will only include Sales from Delivery Orders. Those Order Sales ...
POS: Phone / Web Orders - Delivery Charge
POS When an Order is placed and DoorDash is enabled: the Delivery Charge provided by DoorDash will appear as Delivery Charge. If DoorDash is disabled, the Delivery charge configured in Store Settings will be appear. DoorDash is Enabled. Delivery ...
POS: Phone / Web Orders - Print Before Future Order
Back Office Navigation: Log into BO then for your Store select Settings > Application > Delivery On the Delivery Settings page: under the Settings tab, the Print Future Orders Before is for establishing a set Time (in Minutes) to print the Order in ...
POS: Phone / Web Orders - Driver Tracking
Back Office Settings Requirements Prerequisite for Drivers In Back Office for your Store: Select User Management > Users. The selected user's Role options must include Driver (the Driver toggle must be enabled). Prerequisite for Online/Offline ...
POS: Phone / Web Orders - Future Tab
Order types that display on the Future tab are For Here, To Go, Delivery and Web Orders that were marked for Later (In-Store) or Future (Online). Sorting Use the filters to quickly sort the orders on the Future tab. All (default) – All future orders ...
POS: Phone / Web Orders - Complete Tab
Orders that display in the Out tab are completed For Here, To Go and Delivery orders. For Here and To Go orders are completed once the Order has been paid in full and closed using the Submit button on the payment screen. Delivery orders are complete ...
POS: Phone / Web Orders - Out Tab
Orders that display in the Out tab are Delivery orders that have been assigned to a Driver and that driver Departed. Sorting Orders Use the filters at the top of the tab to quickly sort the orders. All – All orders that are out for delivery (Store ...
POS: Phone / Web Orders - New Tab
Order types that display on the Phone/Web Orders - New tab are For Here, To Go, Delivery and Web Orders. New orders are ones that have not departed for delivery, have not been closed, are not future orders, and have not been voided. Sorting You can ...
POS: Phone / Web Orders - Overview
Navigation Navigating to the Phone/Web Orders Tab Delivery From the Log In screen, click the Delivery button. Enter your PIN then click Continue. The Phone/Web Orders screen appears on the New tab with the Delivery filter enabled. Phone Order From ...